play rummy

play rummy App support

Contact
+91 4357396987

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The play rummy:

Q1: How to log in after installing the play rummy?

To log in, open the app and enter your registered mobile number to receive a verification code. Enter the One-Time Password (OTP) to verify your identity and gain access. Once verified, you can log in without needing a password or email.

Q2: What should I do if I am not getting OTP?

To check if the issue is with your internet connection, wait for a strong signal to come through. If you still don't receive the OTP, you can try waiting a bit longer or contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your number has changed, submit your KYC details via email to the customer support system to facilitate account transfer. This will help update your account information.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play smoothly. After updating, you can access the app with ease.

Most Asked Questions Related To Withdraw In The play rummy:

Q1: What is the minimum withdrawal amount in the play rummy?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only withdraw their actual winnings, not any bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

All KYC (Know Your Customer) details must be completed and submitted through this app, which includes saving your Aadhar card, UPI (Unified Payments Interface), and bank details. This is a requirement for using the app. Please ensure all necessary information is accurately saved in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed. This delay can add an extra layer of waiting time for users.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To troubleshoot a failed withdrawal request, check your transaction history in the settings section. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.

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